Once you notify us your requirement it would be easier for us to guide you about the process of designing a website.
Do you want a Static Website or Dynamic Website Or E-commerce Website?
Usually newbies cannot differentiate between a static website, dynamic website and an e-commerce website. The characteristics of the aforementioned type of websites are as follows:
A static website is a website which contains about 5-6 pages containing information about your business. The developer has the control of whole website and only he can make the changes.
A dynamic website is a website which contains database and has multiple functionality, exhaustive features, flexibility and varied other components.
An e-commerce website is a website which is used by merchants to sell their products online. This website is dynamic with bucketloads of features and functionality for both the user and the admin.
Have you seen any other website which relates to your business?
If yes, please provide the link so that our developers can have a look at it.
How much time does it take to develop a Website?
It depends on your requirements, if your requirements are less we can complete your website in a short period of a time.
Can you integrate Payment gateway in Website?
Yes, We can integrate any payment gateway Nationally and internationally in your website depending upon your requirement.
Do you provide Web Hosting?
Yes we do have tie ups with world class Hosting providers which will provide you hosting depending upon requirements and 24/7 support.
How will my website perform on the Internet?
We develop website in phases with clean and responsive code which gives better user experience. We keep important things in our mind which will make your website stand out amongst others.
What is Your Brand Name and What are the thoughts behind this name?
This gives us an idea as to why you have coined your business name. What was the thinking process while establishing the business name.
Is there any short name for your brand?
Sometimes people have a very long business name and they give short names so that It is easy to remember. So this will help us to create logo with short names.
Is there any tagline or any short line for your brand?
Tagline depicts your thoughts and gives clear idea about your brand name. For example our own Company Name Mountwoods has the tagline - Think Big | Think Us
What are the various business activities of your organization?
This gives us knowledge about your varied business and helps in understanding what you do, what kind of business you are running.
Who are your competitors?
This is very important. If you are designing a new logo, the information about your competitors helps a lot. Your designs should be capable to give your competitors a run for their money.
Are there any specific colours your type of colours you need in your logo?
When you specify your colour choices it makes easier for us to figure out the design colours.
Which type of logo do you prefer> Logo like an image, Logo Like the text, Logo like Icon or Logo with a combination of these?
While designing we keep in mind about your business. There are different thoughts for each design we create. We can create any type of logo whether it is Font Logo, Icon or Emblem Logo, Combination of both, depending upon the requirement.
If you have an existing logo, then do you want to keep some of its points in the new logo?
If you an existing logo please send us via email or WhatsApp, so that we can understand what thoughts you had at that time and what exactly you are looking for in new logo.
If you have any other idea for your logo, if you can sketch a bit of it then please explain.
What is digital marketing?
Digital marketing is a bit of a catch-all phrase to cover all the services we offer. There are likely all sorts of definitions, but in our particular case it covers anything based online. This includes:
Analytics and conversion rate optimisation
Content creation and marketing
What is SEO?
SEO stands for search engine optimisation, and while there are many detailed explanations, the best one we can think of is “making things appear higher in Google (or any other search engine)”. In our case,
we also break SEO into on-site and off-site SEO
What sorts of businesses do you work with?
We have experience with and work with businesses of all sizes, from local companies and start-ups to national and multinational brands. We have experience of working with companies in all sorts of sectors, from software companies and insurers to local plumbers and photographers.
How much do you charge?
It is difficult to give exact figures as the requirements vary from project to project. At the moment we work with companies who have budgets ranging from a few hundred pounds per month to a few thousand. Rather than having a minimum amount, we adjust our strategies, volume of work and timescales based on the available budget.
We would love to discuss our strategies, volume of work and timeline so that I can give you an idea
Can you guarantee results?
Nobody can guarantee results in digital marketing as there are too many variables, especially with SEO, as Google’s algorithm is a secret. What we can do is point to a highly successful track record across all sorts of sectors and put you in contact with some of our clients if you want to see the kind of results we can produce.
Also, trust us when we tell you that we aren’t happy with results unless you are!
How will you report and how do we know what you'll be working on?
At 31, we like to keep our clients up-to-date. We send monthly reports outlining performance, as well as work completed and upcoming work. In addition, we will also show you how to use Analytics and set up appropriate dashboards so you can keep track of performance yourselves.
We also provide action lists detailing all the areas we believe need working on, with appropriate due dates.
If that isn’t enough, we also will be in regular contact and if possible will spend time in your office working alongside you.
How will we be able to contact you?
We don’t do account managers; all our clients have our direct contact details, including phone (landline and mobile), email and social networking accounts. What’s more, we can arrange regular calls and visits
to make sure you’re always up-to-date with the project
What locations do you cover?
we will take on clients anywhere in the world. We are especially keen on client visits to hot and sunny places!
In all seriousness, distance may affect our ability to spend as much face-to-face time with a client who is further away than a local client, but this doesn’t mean that we won’t visit, and it won’t affect the performance of your campaigns. We will also schedule regular Google+ hangouts or other video conferences so you still get to see and speak to us regularly.
How long will it take to see results?
This is another tough question, as all projects are different and timescales may often be out of our control (for example, a client’s developer may have no time to work on our recommendations). Our stock answer is that within the first 90 days from the start of the projects, most, if not all, clients will have seen a noticeable improvement.
At end of the month, we always like to sort at least some quick win items first so that the project starts to pay for itself almost immediately, so most clients start to results quicker than that
Will you remove links if we stop working together?
One of the common horror stories we hear from prospective clients is that their current/old agency is threatening to remove links if they leave. We would never think of doing this, if for no other reason than it would be staggeringly unprofessional and immensely time-consuming. All work conducted during
the project would have been paid for and would remain in place*, including all links built.
Do you work with agencies?
Yes, we will love to take on certain tasks for other agencies. We are always looking to engage with web development
agencies who may be interested in offering our specialist services to their clients and vice versa